SALON GUIDELINES COVID-19

Our Commitment – We will provide a safe environment that complies with Government guidelines

https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/close-contact-services

OUR SALON

• We have undertaken a thorough review of our salon and the services that we offer

• We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines

• A deep clean has been conducted prior to reopening the salon

• All surfaces throughout the salon will be cleaned regularly and wiped with appropriate cleaning product between each treatment

• All items of equipment used will be cleaned before and after every treatment.

• One use disposable items will be used where necessary

• We will ensure adequate ventilation throughout the salon with windows open where possible

• An extensive deep clean of the salon will be carried out at the end of each day

OUR TEAM

• We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner

• We have agreed on social distancing for our team in communal staff areas

• Staff are briefed to uphold safe standards while dealing with responsibilities at reception

• Our team will wear visors, gloves and other personal protective equipment during treatments where required

• Staff will wash their hands before and after every treatment

Personal protective equipment will be replaced or appropriately cleaned after every treatment[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]GUEST ARRIVAL & RECEPTION

• We will greet you warmly but without a handshake or personal contact

• we will clean the reception area regularly throughout the day

• Where possible we will escort you straight to the treatment area to avoid congestion in waiting areas

• Waiting areas have been arranged to adhere to social distancing

WE ASK YOU, OUR CUSTOMERS

• To arrive at the appointment time agreed to help ensure social distancing

• To wash your hands and/or use hand sanitiser as directed by our team and before your treatment

• To not be late for appointments as we may not be able to carry out your treatment

• To bring minimal personal belongings into the salon

• You may wear a face mask if you desire, but this is not a compulsory measure enforced within Government guidelines. You will need to bring your own mask to appointment

• To provide at least 48 hours notification of any cancellations. Failure to do so could lead to a 50% treatment charge

• Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19

Our procedures follow guidelines issued by the Government and our local authority[/vc_column_text][/vc_column][/vc_row]